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Refund Policy

Thank you for shopping at Oceanimals! We offer refunds within the first 14 days of your purchase, if 14 days have passed since your purchase, you will not be offered a refund of any kind. To be eligible for a refund, the customer is responsible for shipping costs and must provide pictures of the defect.

Refunds are only eligible for defective items. To initiate a refund, please send us an email with your order number, the item(s) purchased, and pictures of the defect(s).


Refunds will be processed 2-5 days after receiving a refund request if the request is approved.


Refunds are at the discretion of Oceanimals and are determined on an individual basis. We DO NOT accept returns unless we are repairing a defect.


If you have any questions regarding your order or our return policy please email us and we will get back to you within 3 business days. Thank you for your business!

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